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Care Improvement Plus
National Home Caregivers Helpful Resources Caregiver Tool Kit
 

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Caregiver Toolkit

Here you will find resources and tools to help you guide your family member, friend, or the person you care for through the process of evaluating coverage options and enrolling in a Care Improvement Plus plan.

Evaluating plan options
To help someone else evaluate and choose a plan, the first thing to do is make sure you understand the choices. Thoroughly review all plan information. Make a list of any questions you may have. Contact us with your questions at 1-800-711-1656 (TTY: 711) 7 days a week, 8:00am – 8:00pm. We don't want to let an unanswered question prevent anyone from getting the health care benefits and special services that they want, need, and deserve.

Why are we a good choice?
Care Improvement Plus is a Medicare Advantage plan committed to delivering quality health care benefits and services. We offer a choice of plan options. Our Chronic Condition Special Needs Plans are for Medicare beneficiaries with diabetes and/or heart failure. Additionally, we offer plan options for Medicare beneficiaries who have both Medicare and Full Medicaid through our Dual Advantage (Regional PPO SNP)(PPO SNP) Plan. For those beneficiaries with Medicare only, such as spouses and caregivers of our Special Needs Plan members, we have a Medicare Advantage (Regional PPO)(PPO) Plan option for them. In addition, we also offer a Medicare Advantage (Regional PPO)(PPO) Plan as well as a Medicare Only (PPO) plan.

Choosing a doctor, hospital, or other health care provider
Care Improvement Plus members may go to any Medicare-approved provider that will accept payment from our plan.* Help your loved one search for a provider in their area.

Enroll in a Care Improvement Plus plan online now!
Our easy-to-use online Enrollment Application allows you to help others enroll in a Care Improvement Plus plan now.

Search the plan's list of covered drugs (formulary) and drug pricing tool
A formulary is a list of prescription drugs that are covered by the health plan, and this list may vary by plan. If the person you are helping enroll takes prescription drugs, make sure the drugs they take are listed in the plan's formulary. You can also see how much they will cost throughout the year by accessing the drug pricing tool.

Find a pharmacy
Our pharmacy locator search tool is at your fingertips 24-hours a day, 7 days a week. Finding a participating pharmacy in loved one's area is easy.

Additional helpful information
For more information about Original Medicare and how Medicare Advantage plans work, download the Medicare and You 2012 resource guide.

*In Maryland, you can only use doctors, specialists, or hospitals in- network. The health providers in our network can change at any time.



This page was last updated on: 11/30/2011 2:04:03 PM

Copyright © 2006 - 2012 Care Improvement Plus
Y0072_OE12_4511 CMS Approved 11/15/2011

Care Improvement Plus is a Medicare Advantage organization with a Medicare contract. The Care Improvement Plus contract with CMS is renewed annually and coverage availability beyond the end of the current contract year is not guaranteed. Benefits, formulary, pharmacy network, premium and/or copayments/coinsurance may change on January 1, 2013.

The benefit information provided herein is a brief summary, but not a comprehensive description of available benefits. For more information contact the plan. To be eligible for a Care Improvement Plus plan you must be a Medicare beneficiary living in Arkansas, Georgia, Missouri, South Carolina, Texas and select counties in Illinois, Iowa, Indiana, Maryland, New Mexico, New York, Wisconsin and have both Medicare Part A and Part B to enroll.

To be eligible for a Care Improvement Plus Chronic Conditions Special Needs Plan, you must have diabetes and/or heart failure. To be eligible for Care Improvement Plus Dual Advantage, you must be enrolled in state Medicaid and be a dual eligible beneficiary whom the State holds harmless for Part A and Part B cost sharing.

Members may enroll in the plan only during specific times of the year. Contact Care Improvement Plus for more information. If you have diabetes, heart failure, or Medicaid/Low Income Subsidy, you may qualify to enroll in a Care Improvement Plus Special Needs Plan ANYTIME of the year by exercising a “Special Election Period.

You must continue to pay your Medicare Part B premium. If you are a full benefit dual beneficiary and your Part B premium is paid for by the State, you will not be responsible for paying your Part B premium. Premiums, copays, coinsurance and deductibles may vary based on the level of help received. Limitations, copayments and restrictions may apply.

You may be able to get extra help to pay for your prescription drug premiums and costs. To see if you qualify for extra help, call:

  • 1–800–MEDICARE (1–800–633–4227). TTY users should call 1–877–486–2048, 24 hours a day/7 days a week;
  • The Social Security Office at 1–800–772–1213 between 7 a.m. and 7 p.m., Monday through Friday. TTY users should call, 1–800–325–0778; or
  • Your State Medicaid Office.

People with limited incomes may qualify for extra help to pay their prescription drug costs. If eligible, Medicare could pay for 75% or more of your drug costs including monthly prescription drug premiums, annual deductibles, and coinsurance. Additionally, those who qualify will not be subject to the coverage gap or a late enrollment penalty. Many people are eligible for these savings and don’t even know it. For more information about this extra help, contact your local Social Security office, or call Social Security at 1–800–772–1213.TTY users should call 1–800–325–0778. You can also apply for extra help online at www.socialsecurity.gov/prescriptionhelp. If you qualify for extra help with your Medicare prescription drug coverage costs, Medicare will pay all or part of your plan premium. If Medicare pays only a part of this premium, we will bill you for the amount that Medicare doesn’t cover.

Premiums, copays, coinsurance, and deductibles may vary based on the level of help that beneficiaries may receive. Contact the plan for further details. Eligible beneficiaries must use network pharmacies to access their prescription drug benefit, except under nonroutine circumstances, and quantity and restrictions may apply. It may cost more to get care from out–of–network providers, except in an emergency. If there isn’t a network provider available for you to see, you can go to an out–of–network provider but still pay the in–network amounts except for members who live in our Maryland service areas. Those members can only use doctors, specialists, or hospitals in–network. The health providers in our network can change at any time.