Caregiver Toolkit

Here you will find resources and tools to help you guide your family member, friend, or the person you care for through the process of evaluating coverage options and enrolling in a Care Improvement Plus plan.

Evaluating plan options
To help someone else evaluate and choose a plan, the first thing to do is make sure you understand the choices. Thoroughly review all plan information. Make a list of any questions you may have. Contact us with your questions at 1-800-711-1656 (TTY: 1-800-713-1603) 7 days a week, 8:00am – 8:00pm. We don't want to let an unanswered question prevent anyone from getting the healthcare benefits and special services that they want, need, and deserve.

Why are we a good choice?
Care Improvement Plus is a Medicare Advantage plan committed to delivering quality health care benefits and services. We offer a choice of plan options. Our Chronic Condition Special Needs Plans are for Medicare beneficiaries with diabetes and/or heart failure. Additionally, we offer plan options for Medicare beneficiaries who have both Medicare and Full Medicaid through our Dual Advantage (Regional PPO) Plan. For those beneficiaries with Medicare only, such as spouses and caregivers of our Special Needs Plan members, we have a Medicare Advantage (Regional PPO) Plan option for them. In addition, we also offer a Medicare Advantage (PPO) Plan for Medicare beneficiaries who reside in certain counties in Arkansas and Texas.

Choosing a doctor, hospital, or other health care provider
Care Improvement Plus members may go to any Medicare-approved provider that will accept payment from our plan.* Help your loved one search for a provider in their area.

Enroll in a Care Improvement Plus plan online now!
Our easy-to-use online Enrollment Application allows you to help others enroll in a Care Improvement Plus plan now.

Search the plan's list of covered drugs (formulary) and drug pricing tool
A formulary is a list of prescription drugs that are covered by the health plan, and this list may vary by plan. If the person you are helping enroll takes prescription drugs, make sure the drugs they take are listed in the plan's formulary. You can also see how much they will cost throughout the year by accessing the drug pricing tool.

Find a pharmacy
Our pharmacy locator search tool is at your fingertips 24-hours a day, 7 days a week. Finding a participating pharmacy in loved one's area is easy.

Additional helpful information
For more information about Original Medicare and how Medicare Advantage plans work, download the Medicare and You 2010 resource guide.

*In Maryland, you can only use doctors, specialists, or hospitals in- network. The health providers in our network can change at any time.