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Care Improvement Plus
National Home Newsroom Press Releases ARKANSAS

XLHealth Summit Featuring Sen. Benjamin L. Cardin Focuses on Innovation in Treating Chronically Ill Seniors

January 26, 2010

Senator addresses XLHealth practitioners who offer in-home assistance

to chronically ill seniors through first-of-its-kind HouseCalls Program

BALTIMORE (January 26, 2010) – With effective management of chronically ill seniors becoming a critical component to improving the nation’s healthcare system, U.S. Sen. Benjamin L. Cardin (D-MD) on Tuesday applauded the efforts of clinical practitioners working with XLHealth Corporation’s innovative HouseCalls program which provides in-home clinical practitioner visits to chronically ill Medicare patients.

Sen. Cardin delivered the keynote address Tuesday at XLHealth’s HouseCalls Summit, attended by 100 physicians and nurse practitioners from the six states in which Care Improvement Plus operates—Arkansas, Georgia, Maryland, Missouri, South Carolina and Texas. In his address, Sen. Cardin recognized the importance of solutions such as coordinated care programs and disease management efforts that lower health care costs and address the tremendous burden of treating the nation’s chronically ill seniors.

Baltimore-based XLHealth is owner and operator of Care Improvement Plus, one of the nation's largest Medicare Advantage chronic condition Special Needs Plans (SNP). Through its HouseCalls program, the SNP is the first in the nation to have contracted physicians and nurse practitioners make periodic home visits to Care Improvement Plus members. Practitioners conduct comprehensive clinical assessments to identify potential health risks, review medical needs, and assist with education and medication compliance.

“Addressing the tremendous burden of treating the nation’s chronically ill seniors is going to take innovation and new thinking,” said Paul Serini , Executive Vice President of XLHealth. “XLHealth is committed to finding solutions to this growing challenge, and we appreciate the support of Senator Cardin in encouraging novel approaches within Medicare offering help to those who need it the most.”

In 2009, Care Improvement Plus HouseCalls practitioners completed over 36,000 house calls in more than 300 counties throughout the Care Improvement Plus service area, identifying more than 16,000 potential health risks requiring further follow up.

More than 90 million Americans live with at least one chronic illness, and caring for them now accounts for more than 75 percent of all healthcare spending. The goal of XLHealth and its HouseCalls program is to reduce those costs through smart, but compassionate, coordinated care.

“HouseCalls took an old concept, the doctor house call, and introduced an entirely new way to care for seniors with chronic diseases,” said Serini. “These patients often lack access to primary care and are increasingly frustrated by the lack of personal attention they receive. For them, HouseCalls can be literally life saving.”

The two-day summit provided additional care management training to the home-visit practitioners participating in the HouseCalls program and allowed XLHealth leaders to gather insights on further innovations to the services they provide to more than 60,000 special needs seniors under the program.

About XLHealth Corporation
XLHealth Corporation (
http://www.xlhealth.com) is the owner and operator of Care Improvement Plus (http://www.careimprovementplus.com), a Medicare Advantage health plan committed to delivering quality health care benefits and serving the underserved. Focused on  improving patient outcomes and reducing health care spending, Care Improvement Plus provides comprehensive Medicare coverage and a Part D prescription drug benefit, plus additional services such as dental and vision coverage, and care management support.  

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This page was last updated on: 9/22/2011 12:13:44 PM

Copyright © 2006 - 2012 Care Improvement Plus
Y0072_OE12_4511 CMS Approved 11/15/2011

Care Improvement Plus is a Medicare Advantage organization with a Medicare contract. The Care Improvement Plus contract with CMS is renewed annually and coverage availability beyond the end of the current contract year is not guaranteed. Benefits, formulary, pharmacy network, premium and/or copayments/coinsurance may change on January 1, 2013.

The benefit information provided herein is a brief summary, but not a comprehensive description of available benefits. For more information contact the plan. To be eligible for a Care Improvement Plus plan you must be a Medicare beneficiary living in Arkansas, Georgia, Missouri, South Carolina, Texas and select counties in Illinois, Iowa, Indiana, Maryland, New Mexico, New York, Wisconsin and have both Medicare Part A and Part B to enroll.

To be eligible for a Care Improvement Plus Chronic Conditions Special Needs Plan, you must have diabetes and/or heart failure. To be eligible for Care Improvement Plus Dual Advantage, you must be enrolled in state Medicaid and be a dual eligible beneficiary whom the State holds harmless for Part A and Part B cost sharing.

Members may enroll in the plan only during specific times of the year. Contact Care Improvement Plus for more information. If you have diabetes, heart failure, or Medicaid/Low Income Subsidy, you may qualify to enroll in a Care Improvement Plus Special Needs Plan ANYTIME of the year by exercising a “Special Election Period.

You must continue to pay your Medicare Part B premium. If you are a full benefit dual beneficiary and your Part B premium is paid for by the State, you will not be responsible for paying your Part B premium. Premiums, copays, coinsurance and deductibles may vary based on the level of help received. Limitations, copayments and restrictions may apply.

You may be able to get extra help to pay for your prescription drug premiums and costs. To see if you qualify for extra help, call:

  • 1–800–MEDICARE (1–800–633–4227). TTY users should call 1–877–486–2048, 24 hours a day/7 days a week;
  • The Social Security Office at 1–800–772–1213 between 7 a.m. and 7 p.m., Monday through Friday. TTY users should call, 1–800–325–0778; or
  • Your State Medicaid Office.

People with limited incomes may qualify for extra help to pay their prescription drug costs. If eligible, Medicare could pay for 75% or more of your drug costs including monthly prescription drug premiums, annual deductibles, and coinsurance. Additionally, those who qualify will not be subject to the coverage gap or a late enrollment penalty. Many people are eligible for these savings and don’t even know it. For more information about this extra help, contact your local Social Security office, or call Social Security at 1–800–772–1213.TTY users should call 1–800–325–0778. You can also apply for extra help online at www.socialsecurity.gov/prescriptionhelp. If you qualify for extra help with your Medicare prescription drug coverage costs, Medicare will pay all or part of your plan premium. If Medicare pays only a part of this premium, we will bill you for the amount that Medicare doesn’t cover.

Premiums, copays, coinsurance, and deductibles may vary based on the level of help that beneficiaries may receive. Contact the plan for further details. Eligible beneficiaries must use network pharmacies to access their prescription drug benefit, except under nonroutine circumstances, and quantity and restrictions may apply. It may cost more to get care from out–of–network providers, except in an emergency. If there isn’t a network provider available for you to see, you can go to an out–of–network provider but still pay the in–network amounts except for members who live in our Maryland service areas. Those members can only use doctors, specialists, or hospitals in–network. The health providers in our network can change at any time.