Care Improvement Plus has joined UnitedHealthcare®
To learn about or to enroll in 2016 plans, click here.
To learn about 2015 plans, see below.

Hours: 8:00 AM - 8:00 PM 7 days a week
Sales: 1-855-633-4198
Members: 1-800-204-1002
TTY: 711
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Arkansas Medicare Advantage Health Plans

Care Improvement Plus is a Medicare Advantage Prescription Drug (MAPD) health plan that offers Medicare beneficiaries a variety of Medicare health plans with complete health care coverage:

  • Medicare Part A (Hospital)
  • Medicare Part B (Medical)
  • Medicare Part D (Prescription Drug Coverage)

Additional services – well beyond what's provided by Original Medicare:
Care Improvement Plus has an Open Access Provider Network, with no referral requirements for Medicare covered services. You can go to any Medicare-approved provider that will accept payment from our plan.

We offer a choice of plan options that include most or all of the benefits and services listed below:
  • Vision benefits
  • Dental care
  • Podiatry care
  • Hearing coverage
  • Transportation
  • Over-the-counter health products
  • Care Management services, including a 24/7 Nurse Hotline, care coordination and health education
  • Preventive health care
  • Emergency care
  • Durable medical equipment benefits
  • Social Service Coordinators program – to help members better manage out-of-pocket expenses for health care, prescription drugs, utility bills, and more. (With this program, members may be able to find assistance programs they qualify for, but didn't know about.)

    Social Service Coordinators program

  • And more...

Learn more about Care Improvement Plus
To find out which Care Improvement Plus Medicare Advantage Prescription Drug (MAPD) health plan is right for you, click here or review each plan's Evidence of Coverage (Chapter 4 – Medical benefits chart (what is covered and what you pay) and/or Summary of Benefits (Section II – Summary of Benefits) below. To learn more about Care Improvement Plus’ prescription drug benefit, go to the Prescription Information (Medicare Part D) section.

2015 Evidence of Coverage

2015 Summary of Benefits

2015 Annual Notice of Changes

The documents below are the Annual Notices of Changes for each plan. The information in these documents tells you about the differences between the 2014 and 2015 plan. Please note this is only a summary of changes. It is important to read the Evidence of Coverage to understand how the plan works. For any questions or concerns, please call Customer Service.

Medicare Plan Ratings Information

The Medicare Program rates how well Medicare health and drug plans perform in different categories (for example, detecting and preventing illness, ratings from patients, patient safety, drug pricing and customer service). The information provided below is an overall plan rating of our plan’s performance. This information is available to help you make the best choice. If you would like to get additional information on our plan’s performance, please contact us at 800-711-1656 (toll-free) or 800-713-1603 (TTY/TDD) for prospective members, 800-204-1002 (toll-free) or 800-713-1603 (TTY/TDD) for current members, or you may visit www.medicare.gov. Below is a summary of how our plan rated in quality and performance. Plan performance star ratings are assessed each year and may change from one year to the next.

2015 Enrollment Application


Extra Help (Low Income Subsidy)

You may qualify for extra help paying your monthly drug plan premium and a portion of your prescription drug costs – and even prescription drug coverage through the coverage gap.

Extra help is provided by Medicare to pay prescription drug costs for people who meet specific income and resource limits. Resources include your savings and stocks, but not your home or car. If you qualify, you will get help paying for your Medicare drug plan’s monthly premium, yearly deductible, and prescription copayments. In most cases, if you get extra help, you won’t pay a premium. If you qualify for extra help, you won’t have a coverage gap either.

To see if you qualify, call: 1-800-MEDICARE (1-800-633-4227), TTY/TDD users should call 1-877-486-2048, 24 hours a day/7 days a week; the Social Security Administration at 1-800-772-1213 between 7:00 am and 7:00 pm, Monday through Friday, TTY/TDD users should call 1-800-325-0778; or your State Medicaid Office.

If you get extra help from Medicare to help pay for your Medicare prescription drug plan costs, your monthly plan premium will be lower than what it would be if you did not get extra help from Medicare. The amount of extra help you get will determine your total monthly plan premium as a member of our Plan.

Monthly Plan Premium if You Get Extra Help
Click here to find out what your monthly plan premium will be if you get extra help from Medicare.

Medicaid (or Medical Assistance)

Medicaid is a joint Federal and state program that helps with medical costs for some people with low incomes and resources. Some people with Medicare are also eligible for Medicaid. Medicaid programs vary from state to state, but most health care costs are covered if you qualify for both Medicare and Medicaid. More information can be found in your Evidence of Coverage (Chapter 2, Section 6 – Medicaid).

This page was last updated on: 10/1/2014 1:18:21 PM

Copyright © 2006 - 2015 Care Improvement Plus

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Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract. Enrollment in the plan depends on the plan’s contract renewal with Medicare. You must continue to pay your Medicare Part B premium, if not otherwise paid for under Medicaid or by another third party.

The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Limitations, copayments, and restrictions may apply. Benefits, formulary, pharmacy network, provider network, premium and/or co-payments/co-insurance may change on January 1 of each year. Medicare evaluates plans based on a 5-Star rating system. Star ratings are calculated each year and may change from one year to the next.

Eligible beneficiaries must use network pharmacies to access their prescription drug benefit, except under non-routine circumstances, and quantity and restrictions may apply. It may cost more to get care from out–of–network providers, except in an emergency. If there isn’t a network provider available for you to see, you can go to an out–of–network provider but still pay the in–network amounts. The health providers in our network can change at any time.

To be eligible for a Care Improvement Plus Regional PPO plan you must be a Medicare beneficiary living in Arkansas, Georgia, Missouri, South Carolina, or Texas and have both Medicare Part A and Part B to enroll.

To be eligible for a Care Improvement Plus Local PPO plan you must be a Medicare beneficiary living in select counties of: Arkansas, Georgia, Illinois, Indiana, Iowa, Missouri, Nebraska, New Mexico, North Carolina, South Carolina, Texas or Wisconsin and have both Medicare Part A and Part B to enroll.

To be eligible for a Care Improvement Plus Chronic Conditions Special Needs Plan, you must have diabetes and/or heart failure and/or, cardiovascular disorder. This plan is available to anyone having a qualifying chronic care condition. Members may enroll in the plan only during specific times of the year. Contact Care Improvement Plus for more information. If you have diabetes, heart failure, cardiovascular disorder or Medicaid/Low Income Subsidy, you may qualify to enroll in a Care Improvement Plus Special Needs Plan ANYTIME of the year by exercising a “Special Election Period.

To be eligible for a Care Improvement Plus Dual Advantage Plan, you must be enrolled in state Medicaid and be a dual eligible beneficiary whom the State holds harmless for Part A and Part B cost sharing. This plan is available to anyone who has both medical assistance from the state and from Medicare. If you are a full benefit dual beneficiary and your Part B premium is paid for by the State, you will not be responsible for paying your Part B premium. Premiums, copays, co-insurance and deductibles may vary based on the level of extra help you receive. Please contact the plan for further details.

You may be able to get Extra Help to pay for your prescription drug premiums and costs. To see if you qualify for Extra Help, call:

  • 1–800–MEDICARE (1–800–633–4227). TTY users should call 1–877–486–2048, 24 hours a day/7 days a week;
  • The Social Security Office at 1–800–772–1213 between 7 a.m. and 7 p.m., Monday through Friday. TTY users should call, 1–800–325–0778; or
  • Your State Medicaid Office.

People with limited incomes may qualify for Extra Help to pay their prescription drug costs. If eligible, Medicare could pay for 75% or more of your drug costs including monthly prescription drug premiums, annual deductibles, and coinsurance. Additionally, those who qualify will not be subject to the coverage gap or a late enrollment penalty. Many people are eligible for these savings and don’t even know it. For more information about this Extra Help, contact your local Social Security office, or call Social Security at 1– 800–772–1213.TTY users should call 1–800–325–0778. You can also apply for Extra Help online at www.socialsecurity.gov/prescriptionhelp. If you qualify for Extra Help with your Medicare prescription drug coverage costs, Medicare will pay all or part of your plan premium. If Medicare pays only a part of this premium, we will bill you for the amount that Medicare doesn’t cover.

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